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F.A.Q

Order Related

You will receive a confirmation mail from our end regarding the same, if your order was placed successfully.

We will dispatch your order within 3 working days and your order will be delivered within 8 to 10 working days excluding Sundays and public holidays.

Just visit our page www.planaplant.com and sign up with us to create your account

You can avail forgot password option and you will get a verification email, through which you can restore your account

Regularly we give discounts on our website, u just use our discount codes to get best discount

Yes, our plants look similar to what we have displayed on the website, however as those are live plants images are for reference purpose only and product may vary in shape or look based on age, height and slight variation in flowers could be seen as per your screen resolution.

Just write us at care@planaplant.com or sign up with us, we will write back to you when the plant of your choice gets back in stock with us

You can know about your order by the TRACK YOUR ORDER option present at the bottom of our homepage, there you can track your order by signing your account.If you are not registered you can check your email for your order tracking.

Yes, we do ship all over India 

If your order has not been dispatched from our end, you can change your shipping address, For more queries feel free to write us at care@planaplant.com

Write us at care@planaplant.com for further help

You can, if your order hasn't been dispatched from our end, write us at care@planaplant.com for further help

Don't worry!! We use special packing techniques to deliver your plants in fresh and healthy state.

 

If you do not like the received product, you can return it to us within 4days from the delivery date. You will bear the shipping charges for the product and once we receive the product we will initiate a replacement or refund.

 

Please ship your product to the address below:

Padmanjani Planaplant Private Limited

Plot no: 361, Road no:8,

Vivekananda nagar colony, Kukatpally,

Hyderabad - 500072.

Call us on 9348690690 or write to us at care@planaplant.com 

Plant Related & Plant Care

Hey!! We are glad that your plants have arrived

Just remove the packing materials carefully and check the soil with your fingers. If you feel dry water your plant and keep it in a bright spot,never expose your plant to harsh sunlight immediately.

No, wait for at least a month before repotting your just received plants

If you wish you shift the plant along with the pot to the big planter of your choice

It might be due to overwatering or underwatering, try to feel the soil with your hand, if top layers of soil separates out it is mostly due to underwatering, so water your plant immediately

If the soil feels soggy its due to over watering, place your plant on a newspaper to drain out moisture

It's common for the olden leaves to turn yellow, yellowing can be due to overwatering or underwatering,try to feel the soil with your hand, if top layers of soil separates out it is mostly due to underwatering, so water your plant immediately

If the soil feels soggy its due to over watering, place your plant on a newspaper to drain out moisture

Poke your into the soil, if soil doesn't get sticked to your fingers, it means the soil is dry and plant needs watering, if soil doesn't get sticked to your fingers but you can feel moisture, just water your plants with little amount of water

If soil gets sticked to your fingers, your plant is fine and there is no need of watering

Instead of using your hands you could use any stick to check moisture content of your soil

We suggest you to use organic fertilizers like cow manure and vermicompost, you can check  Link here or if you need support please write us at care@planaplant.com

Generally after 1.5 to 3 years, depending upon the plant

If you find your plant roots on the soil surface or protruding out of the drain holes, then it's the  time to repot your plants

It varies from plant to plant, please check our plant description given in the website to know more

Hey! There! Just mist your plant with clean salt free water or use pebble tray

Mornings or evenings but never in the noon times

Just wipe it off using wet cloth but please remember to not make your plant foliage too wet 

Heyy!! There!! We are glad that you are taking a big step towards green!!!

Write us at info@planaplant.com to know more or call us on 9348690690